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Support

Something not working, or an idea for the app? Email {{support email}} and include your iPhone or iPad model and iOS version. You'll get a reply within {{reply time}}.

Turn on the keyboard

  • Open the Settings app › General › Keyboard › Keyboards › Add New Keyboard › Clipboard Vault.
  • In any app, hold or tap the globe key and choose Clipboard Vault. Tap a clip to type it.
  • Full Access isn't needed. Sensitive clips never appear on the keyboard.

Save without the paste prompt

In Clipboard Vault, open Settings › Always Allow Paste and follow the steps. iOS then stops asking each time you tap Capture.

Restore Lifetime on a new device

Sign in with the same Apple Account, then open Settings › Plan › Restore Purchases in Clipboard Vault.

iCloud sync isn't updating

  • Check that iCloud Sync is on in Clipboard Vault on both devices, and that both use the same Apple Account.
  • Make sure iCloud Drive is on and your iCloud storage isn't full.

Find a deleted clip

Open Collections › Recently Deleted. Clips stay there for 30 days.